Frequently Asked Questions - Shipping
Shipping
Can I track the progress of my parcel?
DPD will contact you regarding the tracking of your order.
Where does NOËL & MARQUET ship from?
We ship our goods exclusively from Belgium.
What happens to my parcel if I am absent at the time of delivery?
DPD will normally contact you or leave a note with instructions as to how to claim your parcel.
Do you offer express delivery?
No, we do not offer any express delivery.
After how many days can I expect my parcel once my order has been placed?
Your parcel should arrive latest two weeks after placing your order. We will reach out to you in case of unforeseen delays.
Which delivery companies do you work with?
Our parcels are shipped with DPD.
Do you ship to Austria or Switzerland?
Currently, we do not ship to Austria or Switzerland, only to Germany.