Frequently Asked Questions - Orders and returns
Orders and returns
Yes, it is possible to complete an order without having a NOËL & MARQUET account.
No, there is no possibility to alter or cancel an order once it has been placed.
Yes, your delivery address does not necessarily need to coincide with your billing address.
At the time of the order, you can indicate the address of your choosing.
At the time of the order, you can indicate the address of your choosing.
Please contact customer service, they will be able to help you. You can contact our customer service by telephone on +32 87 85 85 00 or by e-mail at orders@noel-marquet.com.
Yes, please contact customer service and follow their instructions. You can contact our customer service by telephone on +32 87 85 85 00 or by e-mail at orders@noel-marquet.com.
Yes, you may get a refund if you return the goods within 14 days after their receipt. The costs of shipping the goods back will be at your expense.